INCOMPARABLE FACILITY
To Bring Best Value Services Altogether And Grow Together.
Our Services
Services
To Bring Best Value Services Altogether and Grow Together.
Conexus, we create better professional results and segregate our clients through technology, design, method, and people. We provide services to clients in six industry verticals: BPO; Digital Business Solutions; Information technology / Telemarketing; Customer Service; Software Development and Data Management; and HR- Solutions. We are diversified by strategy and helping customers to reimagine their business, where our colleagues deliver next-generation consumer experience and help companies to form a better bond with their customers.
Services We Provide
Outsourcing
We offer enterprise-class contact center services across the spectrum to meet our client needs, like email, chat, non-voice, voice calling and more. We make sure all our client’s needs are met. We motivate open, transparent and flexible environment. We also provide interim solutions for real estate, recruitment and payroll services. We make appropriate changes to improvise on business processes.
Digital Business Solutions
In the current scenario where Digital Business is everything, customer attraction and retention has become the next-generation drivers of business success. Conexus is our comprehensive, multi-layered digital business solution that provides strategies, tools and insights for better brand-consumer communication and engagements.
ITES / Telemarketing
We make cold calls to prospective customers and market your products or services. We also make sure we are making calls to the targeted customer so that the output of our calls shows positive results. We provide professional support to our customers by answering queries on email and chat. When our clients want to avail our email or chat support, we are quick enough to reply as per their convenience.
Customer Service
We take the extra mile with our customer service to exceed the expectations of our clients. Our mission is to make our customers happy at any cost and this mission encourages us to give the proper service to our customers with punctuality, honesty, loyalty and responsibility.
Software Development, IT Hardware and Data Management
Our Office Automation provides High accuracy, data mining, data processing and data protection. We provide supply and support of IT hardware products like Servers, Desktops, Laptops, Printers, Routers, and Switches, etc. to our clients.
HR Solutions
We offer HR business solutions, including HR management, Search & Selection, Payroll and benefits administration. We try to find the basic necessary talent for HR selection like empathy, resilience and approach the right candidate. This solution includes HR Strategy, Benefits and Compensation, Employee Engagement and Retention.
Our Unique Selling Price (USP)
A customer-centered approach to business
We focus on knowing what you want to achieve and then align the right tools and methodologies to help fulfil them. Customer Experience Management is the foundation of our philosophy and business strategy. In essence, we are genuine, not generic custodians of our client’s brand.
Global delivery model
With a presence in different countries, we provide a truly exceptional customer experience options for onshore, near-shore, and offshore locations that meet our client’s requirements.
Operational excellence
We have been consistently recognized as one of the top outsourcing service providers and will keep giving the best services to our customers.
One Stop Solution
Our customer lifecycle management services follow the Quality Process Optimization. This leverages the value of the contact center, and ensures your engagement is delivered with consistently high quality across all of our global locations. No need to rush around because you will get everything under one roof.
Domain Knowledge
Today it is not just about staying in the game, rather playing ahead of it. We overtake the performance game by revisiting our reliable industry resources regularly.
Entrepreneurial culture
We believe in the concept of “Many Men Many Mind”. We welcome all the new, fresh and innovative ideas and address it. We make sure to implement and introduce a new culture in our environment.