Envision the digital age at conexus

An insight that unlocks new doors

The Importance of Providing Multilingual Customer Service by Companies

The Importance of Providing Multilingual Customer Service by Companies Ok, so maybe this is a little extreme, but it is worth it to invest in multilingual customer service. In order ...
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Important Questions You Must Ask When Offered A Job

Wow, Congratulations! You cracked the interview and got the job offer.You got a job offer after carefully crafting the perfect resume and cover letter followed by artfully replying several rounds ...
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Future of work: Does the company think remote workers are more productive?

The necessity of work from home experiment is heading into the third month for most people. As companies and employees are hesitating to return to offices, they’re also trying to ...
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How to handle a successful virtual team?

The spread of the COVID-19 pandemic has impacted everyone’s lives all over the place. The majority of the countries started working remotely to slow down the spread of coronavirus. How ...
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How data security can be handled by a BPO company

Choosing a business process outsourcing company is one of the increasing trends in corporate sectors. Assigning a few particular projects to a business outsourcing company will give the quality work ...
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Why Customer Empathy is Important in Customer Experience Management

There are high chances of not spending much time talking about customer empathy in the business world, but empathy is a critical skill for being able to anticipate and meet ...
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Going to hire outsourcing partner – Mistakes to avoid

There are many reasons when companies outsource whether it could be cost-cutting or utilizing the company’s resources. But before hiring an outsourcing partner, there are a few mistakes to be ...
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Must have technologies for call centers

This is a big question, what all the technologies a call center must have to build an effective call center? A call center can be a technically sophisticated and complex ...
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Evaluate an outsourcing firm before you select one!

When you are convinced that outsourcing a few of your business functions can help your business in terms of cutting down costs, getting access to skilled resources and saving on ...
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The Company Culture at Conexus

The culture at Conexus-You always must be wondering about the company’s curve towards success is dependent on satisfied and happy employees. Company culture itself is a big phrase revolving around ...
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Strategies to Improve Employee Retention

Employee retention is a serious issue as companies participate in talent in a tight economy. Is the employee retention rate of your company an all-time high? If you're one of ...
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Power of Chatbots in BPO Services

This is true that Bots are our next generation and future. If your company wants to leave the competitors behind and stay updated as per the market, it’s high time ...
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Why does customer experience matter?

Customer experience is how customers recognize their interactions with your company. Great consumer experience drives revenue and loyalty. The customer’s expectations are higher and their voice is important as well.Why ...
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Benefits of Customer Service Outsourcing

Outsourcing customer service is a cost-efficient and effective way to get work done. Businesses are availing BPO services when the matter comes to offering support and customer care service. Outsourcing ...
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Business Consulting Services: Consulting Industry Trends.

Businesses need to effectively route through bigger difficulty and instability, drive functional efficiency and enable collaboration among continuous change to succeed in today’s environment. Business Consulting Services: Consulting Industry Trends ...
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Why Considering BPO Services is The Best Option For Your Business?

As per market Research and looking at the competition in the present market, there are many businesses who are facing challenges irrespective of whether they are start-up companies or large ...
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Why is Email Support required for your Business Development?

In the current scenario where without Digital Marketing, it looks so difficult to convey the exact and proper messages to the targeted customers within a given span of time. It ...
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